Frequently Asked Questions
How to Find an Answer Not Listed Here and What This Page Covers.
Asked most often
How do I set a session time limit?
A session time limit caps how long you can stay logged in, which is different from a deposit limit because it restricts time rather than money. Open your account settings under Responsible Gaming, select "Session Limit", pick a duration between 15 minutes and 6 hours, and save — the clock starts on your next login.
What does a first deposit cost?
The floor is RM30 through FPX and Bank transfer, or RM50 by direct bank transfer.
Does the site work on mobile without an app?
Yes, because nothing is installed on your device, the site uses no storage space and never needs an update — it loads directly in Safari or Chrome. This means you can play from any phone or tablet without downloading anything, and your bookmarks and login details stay in the browser.
Can I set a deposit limit?
Daily, weekly and monthly limits can be set from the account dashboard at any time. A tighter limit applies immediately, and it covers FPX and Bank transfer alike.
Where is my withdrawal sent?
Before you confirm a withdrawal request, the cashier screen displays exactly which destination the funds will go to — your chosen e-wallet or bank account. Always double-check that the account name and number shown on that screen match your own records before clicking confirm.
How do I see what is running?
On the promotions page — and the news covers how to read one before claiming it.
How to Find an Answer Not Listed Here
For questions about specific promotions, game rules, or account issues not covered below, the live chat team is your best contact. They can also guide you to the relevant section of the terms and conditions if needed. Alternatively, you can browse the help centre inside the lobby by clicking the question-mark icon. That section contains searchable guides on deposits, bonuses, and technical troubleshooting for both desktop and mobile.
What This Page Covers
This page gathers the most common questions players ask about using the platform. From account setup and verification to withdrawals, game behaviour, and responsible gaming tools, every answer is written to give you a clear, practical understanding without unnecessary detail. If you have a question that is not listed here, the quickest way to get help is to open the live chat widget in the bottom-right corner of any page. The support team speaks English and Bahasa Malaysia, and typical replies arrive within a few minutes during operating hours.
Carry on with Fish Shooting, Mini Games, Online Slots, promotions, or check the news before you deposit.